Communications & Media

Unlock profitable growth in communications & media

People and businesses are always on, whether watching, working, or enabling innovative new growth. Keep them engaged and successful by delivering the continuous experiences and capabilities they expect and need.

Digital Connectivity Score

Network Modernization 72%
Customer Experience 58%
Digital Service Revenue 45%
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Overview

Kynchyl provides proven technical expertise, capabilities and blueprints to guide communications providers through the challenge of transforming their IT and network environments.

Manage Digital Transformation

Guide your communications vision with proven strategies and implementation frameworks.

Adapt to New Technologies

Embrace transformative technologies that drive efficiency and innovation in communications.

Bridge IT and Network Security

Secure your operations through a zero trust lens for comprehensive protection of critical infrastructure.

Communications & Media Now

Key insights driving the communications industry

$45B

Enterprise Network Spend

estimated enterprise network spend in the next four years

35%

Streaming Churn

of consumers have unsubscribed from at least one of the Big 5 streaming services in the past 12 months

86%

Unified Service Demand

of consumers would be interested in a single service that captured and shared all of their basic information and content preference

$1.7T

SMB Digital Investment

the outlay the SMB segment will put in IT and digital services between now and 2026

Communications Transformation

We help telecoms operators use data, AI and automation to manage costs, optimize operating models, build modern networks, and put customer experience at the heart of growth.

We work with ecosystem partners to help industry leaders offer new services beyond connectivity and accelerate their reinvention.

New Revenue Opportunities

New ways to monetize core investments, leverage tech for growth and deliver exceptional customer experiences.

5G and Network Modernization
Cloud-Based Services
AI-Powered Customer Experiences
Enhanced Security Services

What's Going On

Communications service providers (CSPs) have made great strides with upgraded connectivity, deeper engagement solutions and more comprehensive enterprise offerings—but their own digital capabilities have not evolved in tandem.

In addition, the traditional business model is no longer sufficient to compete in today's market. Customers now expect more than just connectivity; they want a seamless, personalized experience that meets their evolving digital needs.

To succeed in this new era, CSPs must evolve their networks and elevate their customer's experiences with a strong digital core and the vision to use it to its full potential.

Digital Transformation Readiness

Assess your organization's readiness for the next phase of communications evolution.

Network Infrastructure 68%
Customer Experience 52%
Data & AI Capabilities 45%

What You Can Do

Strategic actions for communications transformation

Create experiences that customers crave

By leveraging data and generative AI to create unique, tailored customer experiences across multiple channels, you can turn the telco customer journey into an efficient, highly personalized offering package that's rooted in trust and transparency.

25-30%
decrease in marketing spend when digital marketing sales and services are fully optimized

Modernize your business, IT and operations

Cloudify your network with IP, automation and pre-engineering

Enrich your B2C relationships

Build deeper connections with consumers through personalized experiences

Expand enterprise offerings

Develop new revenue streams through advanced business services

Network Transformation

Modernize infrastructure with 5G, cloud, and automation for future-ready connectivity.

Customer Experience

Create seamless, personalized journeys across all customer touchpoints.

Revenue Growth

Unlock new monetization opportunities beyond traditional connectivity.

Transform Your Communications Business

Connect with our communications experts to unlock new growth opportunities and deliver exceptional customer experiences.

Get In Touch

Let's Talk

Ready to embrace the future?

Connect with our team of experts to discuss how we can help transform your business with innovative solutions and strategic consulting.

Quick Response Time

Our team typically responds within 24 hours

Tailored Solutions

Customized strategies for your unique needs

Confidential & Secure

Your information is protected and private

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